The staff at Sundial are trained to the National minimum standards and are actively supported to progress on to the NVQs/Diplomas in Care level two and three. Staff also undertake training to VRQ level 2 in Dementia Care, Safe handling of Medicines, infection control, palliative care, mental health awareness and other relevant courses, including First Aid, Food Hygiene and Protection of Vulnerable Adults.
The staffing ratio ensures that all clients are well supported to ensure that all their care and social needs are met or exceeded. Staff are on hand at all times of the day and night , with four care staff in the mornings, three in the afternoons and two night nurses during the night time period.
At Sundial our residents are encouraged to maintain their skills and hobbies and to participate and express their opinions and wishes in regards to the activities provided.
The home also accesses activities via the local community, through the local schools and other local organisations that help to support the clients of Sundial Cottage.